If you have received a check in the mail detailing a “Secret Shopper” program or similar asking you to deposit the funds in your account, withdraw the remainder in cash to purchase a cashier check, gift cards, money orders or money transfers, this is a scam. Do not follow those instructions. Keep all correspondence, and contact the financial institution the check is drawn on. Use the phone number obtained via a verified internet search. Do not call any number printed on the check as it may lead to the scammer and they will try and validate the info so you will proceed with the transaction. Also, file a police report with your local police and file a report with the FTC https://reportfraud.ftc.gov/#/. Financial scams affect many individuals and if you are a victim, you may be liable for any losses incurred by you depositing any fraudulent item whether you know it or not. Always remember, if it sounds too good to be true, it’s probably too good to be true. Please feel free to call or come in if you feel you may have been the victim of a financial scam. Our branch staff are available to assist you Monday-Friday 10am-4pm and over the phone at 831-393-3480.
Central Coast Federal Credit Union wants to remind you not to ever give your personal account numbers, PINs or other personal information to anyone through email or over the phone unless you are the one who called and you know who you are contacting.
TEMPORARY LOBBY HOURS
In an effort to balance the safety of staff with giving our Members full access to their funds, we will be making temporary changes to our lobby hours.