Online Bill Payment
Over the past few months, many members have inquired as to if they can set up re-occuring monthly bill payments to the same payee for the same amount and if it is possible to schedule bill payments to be posted in advance for vacations. We have heard your requests and responded! Thanks to our friends at First US Credit Union in Sacramento for sharing the code to make this possible...
When you click on the Bill Payment link, you will be presented with a list of all your payees, showing the payee ID, the name, your account number with the payee, the amount last posted, the date last posted, the next scheduled posting amount, and the next scheduled posting date. The list is further divided into "On Demand Bill Payments" (different amounts and dates each month) and "Automatic Bill Payments" (scheduled to occur on the same day for the same amount each month). Below the lists are the options for adding a new payee, viewing/changing payee information, paying a bill, deleting a bill and stopping a scheduled payment. Selecting one of these options and the corresponding payee will direct to to further menus for completing your request. Below are an explanation of each option.
1. Add a New Bill
This option is used to add a new payee. You will need a copy of a statement from the payee. You must enter the Bill Name (the "payee"), your name as it appears on the bill, the bill account number, and the street address, city, state, ZIP, and phone number for the payee. The information you enter will be posted to your account for your use immediately. Note that it is YOUR responsibility to ensure that all information entered is correct. We are NOT responsible if, say, you enter an incorrect account number or address and your payment is subsequently not posted to your account.
2. View/Change a Bill
This option allows you to view and/or change any information on a payee record (new address, account number, phone number, etc.).
3. Pay a Bill
Select this option to pay your bills. All your bill payments are currently set up as "on demand". You may change any of the payees to "automatic monthly bill payments" if you so desire. Simply change the status from "on demand" to "automatic monthly" and choose the regularly sheduled payment date and enter the amount (the payment will start the NEXT month from the date you selected). Note that if you elect to change a payee to automatic status, you should schedule the payment to be made at least 5 business days prior to the actual due date as you must allow time for us to send a check to the selected payee. (As with our previous system, when you make a payment, the amount is deducted from your account on the next business day at which time we mail a check).
For on demand payments, you can select any payment date you want — but this cannot be the current date! It must be tomorrow's date or later! When choosing to pay a bill in advance, note that you must make sure that you have already paid the current month's statement before scheduling the next month's payment. Remember to make sure the scheduled pay date is at least 5 days in advance of the actual due date of the bill.
4. Delete a Bill
This option allows you to delete a payee should you elect to stop paying them through Bill Payment or should you close your account with that payee. You must zero out any future payments due before you can delete a payee.
5. Stop a Payment
If you have scheduled a payment with a selected payee and wish to stop that scheduled payment, choose this option. Note that you cannot stop a payment that has already been posted to your account! To inquire about stopping a payment already posted, please call (800) 562-0312 extension 226.
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